Privacy Policy
Island Greens ("we," "us," or "our") respects your privacy. This policy explains what information we collect, how we use it, and the choices you have.
Information we collect
When you place an order, request a quote, or contact us, we collect the information you provide directly: name, email address, phone number, shipping and billing address, and order details. We do not collect or store your full payment card or bank account number — payments are processed directly by Stripe, our payment processor, under their own privacy and security terms.
How we use your information
We use your information to process and fulfill orders, communicate about order status (including automated order-status emails and text messages sent to the phone number you provide), respond to inquiries, and improve our products and service. We do not sell your personal information to third parties.
Who we share it with
We share information with the service providers that help us run the business: Stripe (payments), our email delivery provider (order and account emails), our SMS provider (order-status texts), and our shipping/fulfillment partners (to deliver your order). Each only receives what's needed to perform their part.
Cookies and analytics
Our site may use cookies or similar technology to keep your cart and preferences working correctly and to understand how the site is used.
Data retention
We retain order and account information for as long as needed to fulfill orders, meet accounting/tax obligations, and resolve disputes.
Your choices
You can ask us to correct or delete your personal information, or opt out of non-essential communications, by contacting us using the information below. Order-status texts and emails tied to an active order are considered part of fulfilling that order.
Contact us
Questions about this policy? Reach out at hello@islandgreens.com or (844) 465-2637.
Last updated: this policy is reviewed periodically; the current version always applies to your use of the site.
